Diogen AI

Privacy Policy

Last Updated: March 10, 2026

1. Introduction

Welcome to Diogen AI ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you about how we look after your personal data when you visit our website (diogenwp.com) or use our WordPress plugin (the "Service") and tells you about your privacy rights.

2. Important Notice Regarding AI APIs

The Diogen AI WordPress plugin operates by connecting directly from your WordPress installation to third-party AI providers (such as OpenAI, Google Gemini, Stability AI, and Leonardo AI) using API keys that you provide.

  • No Interception: We do not intercept, process, store, or transmit your prompts, generated content, or API keys through our own servers.
  • Direct Connection: All communication happens directly between your web server and the respective AI provider's API.
  • Third-Party Privacy: The data you send through the plugin is governed by the privacy policies and terms of service of the respective AI providers you have connected. We encourage you to review their policies.

3. Information We Collect

When you visit our website or communicate with us, we may collect the following types of information:

  • Contact Information: If you reach out to us for support via email, we will collect your email address and the contents of your message.
  • Transaction Data: If you purchase a premuim version of the plugin, your payment and order details are handled directly by our Merchant of Record, Lemon Squeezy. We do not process or store your raw payment details (like full credit card numbers). We receive minimal order information (such as your name, email, and purchase history) from Lemon Squeezy to fulfill your software license and provide support.
  • Technical Data: We may optionally collect standard usage and analytics data when you visit our website to help us improve our services. This may include your IP address, browser type and version, time zone setting, operating system, and platform.

4. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service.
  • Process transactions and send related information, including confirmations and receipts (via Lemon Squeezy).
  • Send technical notices, updates, security alerts, and support messages.
  • Respond to your comments, questions, and customer service requests.

5. Third-Party Services

We use Third-Party services to help us operate our business. These include:

  • Lemon Squeezy: We use Lemon Squeezy as our Merchant of Record. They handle all payment processing, tax calculation, and invoicing. Your interactions and transactions are subject to their Privacy Policy and Terms of Service.
  • Analytics: We may use analytics providers (such as Google Analytics or Plausible) to track website traffic and usage.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Your Privacy Rights

Depending on your location (such as under the GDPR or CCPA), you may have the right to request access to the personal data we hold about you, request that we correct any inaccurate data, or request that we delete your data. To exercise these rights, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
hello@diogenwp.com